Legal notice

Website Operator

This website (gardenou.com) is owned and operated by Vumra Commerce Ltd.

Company Information

Registered Office Address: Unit 7, Thames-Side Studios, London, SE18 5AU, United Kingdom
Company Registration Number: 16707665 (Registered in England and Wales)
Trading Name: Gardenou
VAT Status: Vumra Commerce Ltd is not currently VAT registered. All prices listed on gardenou.com are the final prices you pay.

Contact Details

Email: support@gardenou.com
Phone: +44 7537 186631
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Responsibility for Website Content

Vumra Commerce Ltd is responsible for the content, product curation, inspection, and dispatch processes presented on this website. Our bird houses are inspected, quality-checked, and dispatched from our UK base at Thames-Side Studios, London.

Intellectual Property

The name "Gardenou," our logo, all original product photography, written content, and designs featured on this site are the exclusive property of Vumra Commerce Ltd. Unauthorised use, copying, reproduction, or distribution of these materials is strictly prohibited and may result in legal action.

Data Protection

Vumra Commerce Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018. For details on how we collect, use, and protect your information, please read our Privacy Policy.

Online Dispute Resolution

We encourage all customers to contact our support team first at support@gardenou.com to resolve any issues regarding their orders. We aim to resolve complaints within 5 working days.

If you are unable to resolve a dispute with us directly, UK consumers have the right to seek assistance from:

Citizens Advice Consumer Helpline: 0808 223 1133 — citizensadvice.org.uk
Trading Standards: via your local council or through Citizens Advice

Governing Law

This website and all transactions conducted through it are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Related Policies

This Legal Notice should be read alongside our:

Changes to This Notice

We may update this Legal Notice from time to time to reflect changes to our business or regulatory requirements. The most recent version will always be available on this page.